If you are having trouble with your account, please do not hesitate to contact us via help@asmadrid.es. All requests are sent to our Helpdesk which allows us to keep track of and get to your requests faster.

FAQ - Frequently Asked Questions:

PowerSchool says that my username/password are invalid. What should I do?
Please try clicking the "Forgot?" button on this page and following the steps to reset your password. If after following the steps you still need assistance, please do not hesitate to contact us via help@asmadrid.es.

Some pages on PowerSchool do not display correctly. What is wrong?
While we try our best to make PowerSchool compatible across all platforms and browsers, we simply cannot check every individual scenario. This is why we recommend that you access PowerSchool via a computer using Google Chrome. Google Chrome provides cutting-edge access to tools that allow us to give you better features.

PowerSchool is optimized to be used with Google Chrome on a computer. While every effort is made to ensure compatibility across all devices, if something is not right, we recommend accessing PowerSchool on a computer using an updated version of Google Chrome.